Bio: Phil Morgan is an independent consultant, commentator and speaker on social housing. He has been England's leading authority on tenant involvement for over a decade. As the former Chief Executive of TPAS and Executive Director of Tenant Services at the Tenant Services Authority, he has made sure that tenant involvement is at the very heart of social housing. He was the co-author of the Regulatory Framework that all social housing landlords have to meet. Phil works with landlords and tenants to set up, recruit, support, train, mentor and review Tenant Scrutiny Panels (which he initiated). He also conducts reviews of tenant involvement and works with landlords on regulatory compliance.